Even though the web hosting service provided by the different companies seems the same, each provider has got their own platform with its own tweaks and ways to complete certain tasks. In cases like this, an information-laden knowledge base will be exceptionally helpful both for people with little to no experience and for technically knowledgeable individuals who will eventually learn how certain operations are accomplished, but will waste precious time in the meantime. The aim of such a knowledge base is to make the hosting service fast and easy to use, saving users lots of time and energy. The consequence is more satisfied clients, since they can easily find the info they want, and significantly less work for the customer support engineers, because typically most of the inquiries and difficulties that customers have are already listed in the knowledge base. Given that the articles themselves are written well and cover more things, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages come with a comprehensive knowledge base where you can find information on all the difficulties that you may possibly face and their resolutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but nonetheless you’re unable to send email messages, for instance. We have done our very best to be as thorough as possible and to cover all possible options so as to save you time and energy and to provide you with different solutions for every issue. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whereas if you would like to see the complete article collection, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an in-depth knowledge base for all our current and future clients, so if you buy a semi-dedicated server package through us, you’ll be able to find any information that you require at any time. We’ve got a vast number of informative help articles, which will help you understand better what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our comprehensive guides will help you accomplish anything you wish – extract an archive file, import a MySQL database, redirect a domain name, etc. Furthermore, we also have troubleshooting instructions, which will permit you to find out what spurs a particular problem and the feasible solutions for it. If you are not able to send emails or your domain name returns a 500 Internal Server Error message, for instance, you can consult our knowledge base and correct the issue instantaneously. You can access the articles through each Control Panel section, as well as through the dedicated Help section.