Service Uptime Guarantee in Shared Hosting
All of our shared hosting solutions include a 99.9% service uptime guarantee. We're able to reach that goal by using a cutting-edge cloud hosting platform where every service (files, emails, databases, etc.) has its own set of servers. We do not run everything on one web server as most companies do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one machine fails, the other ones inside the cluster will take over in order to provide uninterrupted work of the web sites. To protect yourself from infrastructural issues, our server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that website visitors will be able to reach your internet sites no matter what. We also have a crew of qualified professionals monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every semi-dedicated server package purchased through our company. You can forget about your Internet site being offline for whatever reason since we use a top-notch cloud hosting platform with a custom-built load balancing system. Rather than handling everything on just a single web server and risking one service to take everything down, we have spread the many services among their own groups of servers. To put it differently, your files, database, email messages, stats, and so forth, are addressed by separate clusters, therefore the failure of one server will have no impact on the overall service or on your sites. A number of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We've got hardware and software firewalls as well as a qualified team of admins to keep track of the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in Dedicated Servers Hosting
If you get a dedicated server from our company, we guarantee that it will be up and running at least 99.9% of the time. In the first place, your website hosting server is going to be constructed with new and extensively tested hardware components and we'll not do any compromises about that. Our data center in downtown Chicago offers powerful diesel backup generators, so in the case of a power outage your server will still be operational and with numerous redundant Internet providers, your Internet sites will be accessible if there's any online connectivity issue. In the event of any unforeseen conditions, we've got trained system admins that monitor all web servers constantly and they can react promptly to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our servers have software and hardware firewalls to stop the undesired traffic in the event of a DDoS attack.