A 99.9% Server Uptime
The chief advantage of setting up your very own shared hosting platform is that you do not have to worry about compatibility – you set up a special set of software applications in such a manner as to be compatible with a defined set of hardware parts. The final outcome is something considerably more stable and dependable, as there are fewer possible risks of failure. We’ve built our cloud hosting platform using time–proven hardware elements along with a heavily modified version of Security–Enhanced Linux in order to create an absolutely safe and secure home for your own personal web sites.
That is the reason why, with all our Linux shared hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to deliver a high–performance web hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our very own custom internal network to ensure a supersonic connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you choose: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you can enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash at stake, you can’t feel really safe. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel pleased with our service or if you wish to use a bit more robust web hosting solution, such as a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you’ll get your money back in full, without any hidden costs or repayment charges.
24/7 Technical Support
In case you have a hosting firm, your tech engineers are of vital importance. That is the reason why we have carefully selected a very practiced group of tech support engineers, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tech support inquiries are responded to in less than 60 minutes and our average ticket response time is under 20 minutes!